General Terms and Conditions (GTC)

§ 1 Scope and provider
(1) These General Terms and Conditions apply to all orders you place in the online shop
https://www.crossdresser.de

Managing Director:
Ulrich Doser
Vilstalstr. 10
87459 Pfronten

Contact:
Telephone: +49 162 365 71 47
Fax: +49 321 285 461 02
Email: info@crossdresser.de
activate.

(2) The range of goods in our online shop is aimed exclusively at buyers who have reached the age of 18.

( 3) Our deliveries, services and offers are made exclusively on the basis of these
General Terms and Conditions. The general terms and conditions apply to companies for all future business relationships, even if they are not expressly agreed again. The inclusion of a
customer's general terms and conditions that contradict our general terms and conditions is already contradicted.

(4) The contract language is exclusively German.

(5) You can the currently valid general terms and conditions on the website
https://www.crossdresser.de and print them out.

§ 2 Conclusion of contract
(1) The presentation of goods in the online shop does not constitute a binding application for the conclusion of a purchase contract. Rather, it is to make a non-binding request to order goods in the online
shop.

(2) By clicking on the “Order now with obligation to pay” button, you are making a binding
purchase offer (§ 145 BGB).< br>
(3) After receipt of the purchase offer, you will receive an automatically generated email with which we
confirm that we have received your order (confirmation of receipt). This
confirmation of receipt does not constitute acceptance of your purchase offer. A contract is not concluded through
the confirmation of receipt.

(4) A purchase contract for the goods is only concluded when we expressly accept the
declare a purchase offer or if we send the goods to you – without a prior express declaration of acceptance
–.

§ 3 Prices
The prices stated on the product pages include statutory VAT and other
price components and do not include the respective shipping costs

§ 4 Terms of Payment - Default
(1) Payment can be made either:
Invoice in advance
Cash on delivery
Credit Card
Paypal
Direct debit

(2) If you select the payment method in advance, we will give you our bank details in the
order confirmation. The invoice amount must be transferred to our account within 10 days of receipt of the
order confirmation.

(3) When paying by credit card, the purchase price is reserved on your credit card
at the time of the order (“authorization”) ). Your credit card account will actually be debited at the time we ship the goods to you. (4) If you pay by direct debit, you may have to bear the costs that arise as a result of a
Reversal of a payment transaction due to insufficient funds in the account or due to incorrect bank details transmitted by you.

(5) If you default on a payment, you are liable to pay the statutory
interest on arrears in the amount of 5 percentage points above the base interest rate. For each reminder letter that is sent to you after the default has occurred, you will be charged a reminder fee of 2.50 EUR will be charged unless lower or higher damage is proven in individual cases.

§ 5 Offsetting/Right of Retention
(1) You only have the right to offset if your counterclaim has been legally established, is not disputed or recognized by us or has a close synallagmatic relationship to our claim.
(2) You can only exercise a right of retention if your counterclaim is based on the same contractual relationship.

§ 6 Delivery -  Retention of title
(1) Unless otherwise agreed, the goods will be delivered from our warehouse to the address specified by you.

(2) The goods will remain until full payment has been made of the purchase price is our property.

(3) If you are an entrepreneur within the meaning of § 14 BGB, the following also applies:
- We retain ownership of the goods until all claims have been settled in full
from the ongoing business relationship. Before ownership of the reserved goods is transferred, a pledge or transfer of security is not permitted. - You may resell the goods in the ordinary course of business. In this case, you now assign to us all claims in the amount of the invoice amount that arise from the resale. We accept the assignment, but you are authorized to collect the claims. If you do not meet your payment obligations properly, we reserve the right to collect claims ourselves. - If the reserved goods are combined or mixed, we acquire co-ownership of the new item in proportion to the invoice value of the reserved goods to the other processed
items at the time of processing.
- We undertake to release the securities to which we are entitled upon request to the extent that
the realizable value of our securities exceeds the claims to be secured by more than 10%
. The selection of the securities to be released is our responsibility.

§ 7 Cancellation policy
In the event that you are a consumer within the meaning of § 13 BGB i.e. if you make the purchase for purposes that are predominantly neither commercial nor self-employed, you have a right of withdrawal in accordance with the following provisions.

Right of cancellation
You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which You or a third party named by you who is not the carrier has or has taken possession of the goods. In order to exercise your right of withdrawal, you must contact us

Managing Director:
Ulrich Doser
Vilstalstr. 10
87459 Pfronten

Inform us about your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory. In order to comply with the
cancellation period, it is sufficient that you send the notification of your exercise of the right of revocation before
expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we will have to pay you all payments, that we have received from you, including the delivery costs (except for the additional costs arising from your choosing a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction , unless something else has been expressly agreed with you;
in no case will you be charged any fees as a result of this repayment. We can refuse the refund until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is earlier. You You must return or hand over the goods to us or to ... immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen
days has expired.
You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to an examination of the nature, characteristics and functionality of the goodsThe right to cancel does not apply to the delivery of goods , which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. T-shirts with your photo and yours names), upon delivery of sealed goods which are not suitable for return for reasons of
health protection or hygiene, if their seal
has been removed after delivery or upon delivery of audio or video recordings or
computer software in a sealed package if the seal was removed after
delivery.
(2) Please avoid damage and contamination. Please send the goods back to us, if possible in the original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the
original packaging, please ensure
adequate protection against transport damage with suitable packaging in order to avoid claims for damages due to damage
as a result of inadequate packaging.
(3) Please call Contact us before returning to announce the return. In this way, you enable us to allocate the products as quickly as possible.
(4) Please note that the modalities mentioned in paragraphs 2 and 3 above are not a prerequisite for the effective exercise of the right of withdrawal.< br>
§ 8 Transport damage
(1) If goods are delivered with obvious transport damage, please complain about such errors immediately Delivery person and please contact us as soon as possible.
(2) Failure to make a complaint or contact us has no consequences for your statutory
warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

§ 9 Warranty
(1) Unless expressly agreed otherwise, your
warranty claims are based on the statutory provisions of the purchase law (§§ 433 ff. BGB).
(2) If you are a consumer within the meaning of § 13 BGB are, the limitation period for
warranty claims for used items - deviating from the legal
regulations - is one year. This limitation does not apply to claims based on damages resulting from injury to life, body or health or from the violation of an essential contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place and to which Compliance with the contractual partners can regularly be relied upon
(cardinal obligation) as well as for claims due to other damages that are based on an intentional
or grossly negligent breach of duty by the user or his vicarious agents.
(3) Otherwise, the warranty applies the legal provisions.
(4) If you are an entrepreneur within the meaning of § 14 BGB, the legal provisions apply with
the following modifications:
- Only our own information and the product description are relevant to the quality of the goods br>of the manufacturer is binding, but not public praise and statements and other
advertising by the manufacturer.
- You are obliged to inspect the goods immediately and with due care for deviations in quality and
quantity and to identify any deviations that are obvious to us Defects must be reported within 7 days of receipt of the goods. Timely dispatch is sufficient to meet the deadline. This also applies to hidden
defects discovered later upon discovery. If the obligation to inspect and give notice of defects is violated, the assertion of warranty claims is excluded.
- In the event of defects, we will, at our discretion, provide a guarantee through repair or replacement delivery
(subsequent performance). In the event of repair, we do not have to bear the increased costs that arise from the shipment of the goods to a location other than the place of performance, provided that the shipment does not correspond to the intended use of the goods.
- Beats the If supplementary performance fails twice, you can, at your discretion, request a reduction or withdraw from the contract.
- The warranty period is one year from delivery of the goods.

§ 10 Liability
(1)Unlimited liability: We are liable without limitation for intent and gross negligence as well as
in accordance with the Product Liability Act. We are liable for minor negligence in the event of damage resulting from injury to life, body and health of persons. (2) Otherwise, the following appliesEnd of limited liability: In the case of slight negligence, we are only liable in the event of a breach of an essential contractual obligation, the fulfillment of which enables the proper execution of the contract and on whose compliance you can regularly rely (cardinal obligation). Liability for slight negligence is limited to the amount of damage that was foreseeable at the time the contract was concluded and which must typically be expected to occur. This limitation of liability also applies to our vicarious agents.

§ 11 Final provisions
(1) If one or more provisions of these General Terms and Conditions If it is or becomes ineffective, the effectiveness of the other provisions will not be affected.
(2) German law applies exclusively to contracts between us and you, excluding the provisions of the United Nations Convention on Contracts for the International
Sale of Goods (CISG, “UN Convention on Contracts for the International Sale of Goods”).
(3) If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes is determined or in connection with
contracts between us and you.
Based on a sample from
Copyright: HÄRTING Rechtsanwälte, vertragstexte@haerting.de
Chausseestraße 13, 10115 Berlin, Tel. (030) 28 30 57 40, Fax (030) 28 30 57 4